Terms of Service

These Terms of Service ("Terms") govern the use of services provided by Nordic Recovery ("Company", "we", "our", or "us"), including access to our website, systems, vehicle recovery services, vehicle intelligence services, and related data processing activities.

The services are intended exclusively for professional and commercial entities, including vehicle manufacturers, fleet operators, insurers, financial institutions, leasing companies, recovery specialists, and other approved business partners ("Customer" or "Client").

The services are not offered to private consumers.

By accessing or using our services, the Customer agrees to be bound by these Terms.

The Company provides professional vehicle recovery and vehicle intelligence services designed to assist in the identification, tracking, recovery, verification, and investigation of stolen or unlawfully used vehicles.

Services may include:

• Processing vehicle-related data;
• Analysis of technical and telematics information;
• Recovery coordination;
• Communication with vehicle manufacturers;
• Fraud prevention and verification activities;
• Secure business-to-business data exchange.

The Company reserves the right to approve, reject, suspend, or terminate access to any Customer or request at its sole discretion.

The services are strictly limited to approved business relationships and professional entities.

The Customer represents and warrants that:

• it acts in a professional or commercial capacity;
• it has lawful authority to submit vehicle-related information;
• all submitted data is accurate and lawfully obtained;
• use of the services complies with all applicable laws and regulations.

The Company does not provide consumer-facing services and does not enter into agreements with private individuals acting outside commercial purposes.

The Company treats all Customer data and vehicle-related information as confidential.

Except where legally required or explicitly authorized under these Terms, the Company shall not disclose submitted information to any public authority, third party, or external entity.

Vehicle-related data may, where necessary for recovery, verification, security, or technical investigation purposes, be shared with the relevant vehicle manufacturer or its authorized security representatives.

The Company does not sell, publish, or commercially distribute Customer data.

All processing activities are conducted in accordance with applicable European data protection legislation, including the European Union General Data Protection Regulation ("GDPR"), where applicable.

The Customer remains solely responsible for all information submitted to the Company.

The Customer warrants that:

• it has legal grounds to share the data;
• the data does not infringe rights of third parties;
• any personal data submitted has been collected and transferred lawfully.

The Company may refuse or remove data that it reasonably believes violates applicable law, contractual obligations, or security policies.

The Customer may use the services solely for legitimate professional purposes related to:

• vehicle recovery;
• theft investigation;
• fraud prevention;
• ownership verification;
• fleet security;
• manufacturer-authorized investigations.

The Customer shall not:

• misuse the services for surveillance unrelated to lawful recovery activities;
• attempt unauthorized access to systems or infrastructure;
• reverse engineer proprietary systems;
• share access credentials with unauthorized parties;
• use the services in violation of applicable law.

The Company maintains commercially reasonable technical and organizational security measures designed to protect data against unauthorized access, disclosure, alteration, or destruction.

Access to systems may be restricted, monitored, logged, and audited for security and compliance purposes.

The Customer is responsible for maintaining the confidentiality of its credentials and for all activities conducted under its account.

While the Company uses professional methods and commercially reasonable efforts, the Company does not guarantee successful vehicle recovery, data accuracy, uninterrupted availability, or specific operational outcomes.

Recovery results may depend on external factors beyond the Company's control, including third-party systems, telecommunications infrastructure, manufacturer cooperation, jurisdictional restrictions, and vehicle condition.

All software, systems, databases, methodologies, trademarks, website content, and technical materials provided by the Company remain the exclusive property of the Company or its licensors.

No ownership rights are transferred to the Customer.

The Customer may not copy, reproduce, distribute, or create derivative works from Company materials without prior written consent.

Both parties agree to comply with all applicable laws and regulations, including but not limited to:

• European data protection legislation;
• cybersecurity regulations;
• export control laws;
• anti-corruption legislation;
• vehicle security and telematics regulations.

The Customer is solely responsible for ensuring that its use of the services is lawful within its jurisdiction.

To the maximum extent permitted by applicable law, the Company shall not be liable for:

• indirect or consequential damages;
• loss of profit;
• business interruption;
• loss of data;
• reputational damage;
• recovery failures caused by third parties or external systems.

The total liability of the Company arising from or related to the services shall not exceed the amount paid by the Customer to the Company during the twelve (12) months preceding the relevant claim.

The Customer agrees to indemnify and hold harmless the Company, its officers, employees, and affiliates from claims, damages, liabilities, and expenses arising from:

• unlawful use of the services;
• breach of these Terms;
• unauthorized submission of data;
• violation of applicable laws or third-party rights.

The Company may suspend or terminate access immediately if:

• the Customer breaches these Terms;
• unauthorized or unlawful activity is suspected;
• security risks arise;
• continued service could expose the Company or partners to legal or operational risk.

Upon termination, the Company may retain necessary records where legally required or necessary for legitimate business or security purposes.

These Terms shall be governed by and interpreted in accordance with the laws of Norway.

Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Oslo, Norway, unless otherwise required by mandatory law.

The Company may update these Terms from time to time.

Updated versions become effective upon publication on the Company website or upon written notification to Customers.

Continued use of the services constitutes acceptance of the updated Terms.

For legal, compliance, or service-related inquiries, please contact:

Nordic Recovery — a service by Snipp.net AS Email: to@snipp.net